{"id":468,"date":"2015-11-14T05:39:30","date_gmt":"2015-11-14T05:39:30","guid":{"rendered":"http:\/\/coursquare.com\/jobs\/?p=468"},"modified":"2023-11-28T12:37:35","modified_gmt":"2023-11-28T12:37:35","slug":"tech-support-engineer-in-bangalore","status":"publish","type":"post","link":"https:\/\/coursquare.com\/jobs\/tech-support-engineer-in-bangalore\/","title":{"rendered":"Tech Support Engineer in Bangalore"},"content":{"rendered":"<p><strong>Company Profile:<\/strong> Everteam brings 25 years\u2019 experience and innovation to the field of enterprise content management. In an ever increasing legal and compliance environment, Everteam enables enterprises to build and manage content-driven processes that support a range of business opportunities.<br \/>\n<strong>Tech Support Engineer in Bangalore<\/strong><br \/>\n<strong>Job Responsibilities:<\/strong><br \/>\nProvide superior technical support and service to the Intalio customer base<br \/>\nInterface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution<br \/>\nProvide feedback to development and QA teams.<br \/>\nContribute in manual &amp; automated process testing using the Agile methodology.<br \/>\nTake ownership of all the assigned tickets and work towards closing them.<br \/>\nDiscuss critical issues with the developers and help fixing it as soon as possible.<br \/>\nFlexible with timings and open to work in different shifts.<br \/>\nProvide accurate report of customer escalations<br \/>\n<strong>Hiring Process:<\/strong> Written-test, Face to Face Interview, Group Discussion, online test<br \/>\n<strong>Qualifications\/Skills:<\/strong><br \/>\nGood knowledge of core java<br \/>\nExperienced with testing across multiple platforms (Windows and Linux)<br \/>\nProficient with SQL and Databases<br \/>\nShell scripting experience is desirable.<br \/>\nProcess oriented and attention to details.<br \/>\nExcellent verbal and written communication skills.<br \/>\nExcellent debugging and problem solving skills.<br \/>\n<strong>Soft Skill Competencies:<\/strong><br \/>\nSelf-starter with excellent written and verbal communication skills.<br \/>\nDetail Oriented and works independently with minimum supervision.<br \/>\nGood Analytical and problem solving skills.<br \/>\nAmbitious, Enthusiastic and confident personality.<br \/>\n<strong>Culture:<\/strong><br \/>\nFast paced and fun filled environment which thrives on innovation and creativity.<br \/>\nProvides high sense of ownership to your work.<br \/>\nEngineers are treated like rockstars.<br \/>\nRecognition to your work.<br \/>\nFlat Structure and open communication.<br \/>\n<strong>Perks:<\/strong><br \/>\nDaily Evening Snacks and Generous daily refreshments.<br \/>\nFriday Beer meets.<br \/>\niPhone or Android phone on 3 years completion.<br \/>\nBirthday celebrations and gift voucher.<br \/>\nFrequent team lunches and dinner.<br \/>\n<strong>Location:<\/strong> Bangalore<br \/>\n<strong>Last Date:<\/strong> 26 Nov 2015<\/p>\n<p><strong><a href=\"http:\/\/www.freshersworld.com\/jobs\/software-engineer-support-recruitment-at-everteam-bangalore-146165\" rel=\"nofollow\">CLick here to Register<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company Profile: Everteam brings 25 years\u2019 experience and innovation to the field of enterprise content management. In an ever increasing legal and compliance environment, Everteam<\/p>\n","protected":false},"author":1,"featured_media":469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[454],"tags":[],"class_list":["post-468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tech Support Engineer in Bangalore<\/title>\n<meta name=\"description\" content=\"Tech Support Engineer in Bangalore\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coursquare.com\/jobs\/tech-support-engineer-in-bangalore\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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